Nothing to do now, you will be notified closer to the time.

This questions has arisen a few times, and we have answered them individually up until now. Our Euro account is held by Natwest. All Euro accounts come only with an IBAN & BIC/ SWIFT number, rather than Acc No./ Sort Code. For those of you wanting to pay by BACS, but can't do this online, Natwest has suggested that you can always call your bank to make the BACS payment, and as an Alternative you can use an intermediate FX platform like wise.com to make the transfer. We have received quite a few payments using Wise already, and it works very well.

We will be opening this shortly and you will receive an email from the platform to say it's open, and will ask you to complete a task, check which category level race you should be selecting to enter. On the link below you see the simple race and competition categories to help you understand and self assess.

The deluxe category and penthouse category don't show in the booking platform. If are interested in these categories, we do have potential availability, so please email us direct with your request at hello@truenorthtravel.ski - please give the email a title "RAF Deluxe/Penthouse" and simply give us the details/ request.Where there is availability, these will be offered as a unit price (POI) for the whole apartment/ penthouse.

This is a really good question! The Adler has different size apartments, ranging from 4 beds to 8 beds.Standard apartments - the main bulk of these are for 4 people, there are a couple of 5 bedded ones, however you are best to book as a group of 4.
Superior Apartments - the main bulk of these are for 6 people, so if you are best to book as a group of 6.
Please note, where the apartments are under occupied, these additional spaces will be filled with other bookings. Naturally if you book a group ie 6 people in superior, we will do our best to allot a 6 bed apartment, so you have sole occupancy for your group.

In theory "yes", however there are some there are some simple areas that need to align. If you want to join a group afterwards we can do that if you have purchased the same accommodation package ie you have booked Adler All Inclusive Superior, the group that you want to join has also booked Adler All Inclusive Superior. The other area we will need to address is whether there is availability within the accommodation ie if a group of 6 has booked, and we have allocated them a 6 bed apartment, add an extra person to the group might not be possible. The best thing is to contact us once you have a group you wish to join, and we will work to find a solution where possible.

You can choose! When you come to check out, there is an option to pay in full, or pay a deposit. The deposit is a fixed €300, with the final balance due in mid October.

Yes, to maintain the best rate possible for the RAF, the sofa beds will be used. The "per person price" is based on sharing in an apartment, and will be a mixture of double beds with two single mattresses and sofa beds.

This year we only have 2 tiers of accommodation - Standard and Superior. In the booking platform there are descriptions for the two different tiers. Standard apartments are generally smaller with one bathroom which is shared between 4 people, with one bedroom and a double sofa bed in the main living area. A superior are larger apartments, with generally 2 bathrooms for 4 - 6 people. Depending on the apartment size, depends on the number of bedrooms, but there are also double sofa beds in the main living areas which will be used. We cannot guarantee your own bathroom.

The platform can't at present do this, however there is a simple solution. Basically you book the two weeks separately. This will mean you have to create two profiles, but it keeps it clean and simple.
Step 1 - book as you would as a group for week 1(date selection would be 11th - 18th Jan 2025)
Step 2 - When it comes to entering your name, please enter your first and last name with a simple (A) and the end ie my name is True North, hence when asked for first name, I would enter True (A), and when asked to enter Surname, I would enter North (A).
Step 3 - Please in the free text box at the bottom of the "create your profile" please tell us that you are booking a 2nd week with a different group. This with the (A) edition to your name will highlight to us that we will see you in another group
Step 4 - When choosing your "add ons" ie lift pass, ski hire etc, in your Week 1 booking, please select the durations for the entire 2 weeks ie please select the 13 day ski pass (rather than the 6 day), and so on for rental. If you are selecting lessons, then you will only be selecting for that particular week ie week 1. If you are taking part in the races, this is a one time fee, so please select this for week 1 (and we will roll it into week two)
Step 5 - Repeat the process for week 2, here are the difference
- Please put (B) as you create the profile for your name
- Please also add the same comment in the free text box in regards to letting us know
- Deselect the "RAF admin fee" as this is a one time paymentContinue your booking. A top tip is if you are booking as a group of friends, let one of your colleagues start the booking process ie selecting the number in the group, selecting the accom package, and then this will send you an email invite to join that group, and you can make the rest of the booking from there. 

Please note that win this circumstance we can't guarantee that you will stay in the same room/ apartment for the duration of your stay, however we will endeavour to do our best if the same package/ standard is selected for both the durations

Yes - The person who made the initial booking ie it was a group of 4 and they went through the process to set up the booking for the others, they can go back in to their registration, and then invite another member. The new member will receive the invite and then can follow the process, finalise their profile, select their "add ons", make payment etc

Here is the "Booking Guide" document that was sent out in the Facebook group.

The main reason will be that there is no longer any availability in that accommodation type. Each accommodation Type/Style has a limited amount of availability, so once that has been filled, it is no longer available. Simply select a different accommodation where there is availability on your given week.

You can follow the Self Assess Ability flowcharts below to identify your category. If you are a skier, please follow the SKI document, if a Snowboarder, please follow SNOWBOARD document - Complete the information in the Lessons task on the platform

You will be able to book the ancillary items ie ski passes, rentals, race entry and so on as normal once you have registered and created your profile. Simply in the "Accom/Payment tab, you will select "No Accommodation", then you will select the add on's you require and go to check out.

Sadly we can't change the configuration. Please take your time to select the right add on's for you. The bulk of the add on's are the variations in rentals (standards & inclusions). The list of add on's starts with transfers, then ski pass, then rentals, then lessons, finishing with race entry.